apiHardware.com — Legal

Effective: 2 Jan 2025   |   Last updated: 5 May 2025

Terms & Conditions

Welcome to apiHardware.com. These Terms & Conditions ("Terms") govern your use of our website and services. By accessing or using our site you agree to be bound by these Terms. If you do not agree, please do not use the site.

1. Use of the Site

You must be at least 18 years old to purchase from apiHardware. You agree not to use the site for unlawful purposes or in a way that could damage, disable, or impair our services.

2. Account & Registration

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

3. Orders & Pricing

All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or description, or suspected fraud.

4. Payment

Payments are processed securely through third-party payment providers. We do not store full card details on our servers. By providing payment information you represent that you are authorized to use the chosen payment method.

5. Shipping & Delivery

Estimated delivery dates are provided as a guide only and we are not responsible for delays caused by carriers, customs, force majeure, or incorrect shipping information provided by you.

6. Warranties & Liability

To the maximum extent permitted by law, apiHardware provides the site and services "as is" and disclaims all warranties. We will not be liable for indirect, incidental, or consequential damages arising from use of the site.

7. Intellectual Property

All content on the site including text, graphics, logos, and images is our property or licensed to us. You may not reproduce, modify, or distribute any content without prior written permission.

8. Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra, India.

9. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised effective date. Continued use after changes indicates acceptance.

Questions about these Terms? Contact us at info@apihardware.com.

Privacy Policy

Effective Date: 2 Jan 2025
Last Updated: 5 May 2025

At apiHardware.com, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

a. Personal Information

We may collect the following information:

b. Technical Information

Automatically collected information includes:

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

You can disable cookies in your browser settings, but some features of the site may not function properly.

2. How We Use Your Information

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

4. Data Security

We implement appropriate security measures to protect your personal information, including:

However, no method of transmission over the internet is completely secure.

5. Your Rights and Choices

Depending on your location, you may have rights to:

To exercise these rights, contact us at info@apihardware.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date."

9. Contact Us

If you have any questions or concerns, please contact us at:

apiHardware.com
Email: info@apihardware.com
Phone: 9960498214
Address: Pune, MH, India

Refund & Returns Policy

1. Overview

We want you to be satisfied with your purchase from apiHardware. If you are not satisfied, this Refund Policy explains how returns, exchanges, and refunds are handled.

2. Returns & Eligibility

Items may be returned or exchanged within 14 days from the date of delivery, provided they are returned in their original condition, unused, and with all original packaging and accessories. Some items (such as custom-made products, consumables, or items marked as non-returnable) are not eligible for returns.

3. Faulty or Damaged Goods

If the product you received is damaged, defective, or not as described, please contact us within 7 days of delivery at info@apihardware.com with photos and order details. We will assess the issue and provide options for repair, replacement, or refund.

4. Refund Processing

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-14 business days to the original payment method. Refund timelines may vary depending on your bank or payment provider.

5. Return Shipping

Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong item shipped or defective product). In cases of our error, we will provide a prepaid return label.

6. Cancellation

Orders may be cancelled before they have shipped. If an order has already been shipped, standard return procedures apply.

7. Contact

For any questions about returns or refunds, contact us at info@apihardware.com or call 9960498214.